Contact Us

We Look Forward to Hearing From You

Thank you for your interest in the Indianapolis Motor Speedway Museum. Have a question? Choose your inquiry type and submit the form below.

Address: 4750 West 16th Street, Indianapolis, IN 46222

Please note that the Museum is located inside the Indianapolis Motor Speedway.

Phone: 463.244.2680

Contact Form

Request a Donation

Indianapolis Motor Speedway Museum is a 501(c)(3) nonprofit that is proud to support other nonprofits by donating tickets for organization fundraising events. Priority will be given to Indiana-based organizations. To request a donation, please fill out the digital form below and include the following on your organization letterhead:

-Name of Organization
-Tax ID Number
-Organization Address
-Date of Event
-Purpose of Donation Request
-Contact Person
-Email
-Phone Number

Submitting your Donation Request:
Any and all requests must be submitted digitally. If submissions are submitted any other way, they will be deemed incomplete. Please be sure to include all requested information on your organization’s letterhead and save in a PDF digital format for upload at the end of the form.

*Please note: If you are submitting a request, this does not guarantee you will receive a donation. All donation requests are carefully reviewed and handled case by case. Requests will be fulfilled and ready for pick up at least one month prior to the fundraiser event date. Organizations may only submit a request once per year. The donation may consist of four (4) general admission IMS Museum passes ($100 value).

For more information, please contact pcentanni@imsmuseum.org.

Priceless race cars. Record-breaking drivers. One legendary Speedway.

frequently asked questions

Do you accept walk-ins?

Walk-ins are welcome as long as tickets are still available. If you’re planning on coming on an event date/race week, we highly recommend reserving tickets ahead of time.

Walk-ins are also accepted for Track Tours.

Do you accept cash?

The IMS Museum is a cashless facility. Please be prepared to complete your general admission, tour tickets, merchandise purchases and more via debit or credit card.

Can I change my ticket reservation time?

Yes, as long as we have tickets available for the time slot you want to move to, we can reschedule your ticket time. To do so, please to contact our Ticketing & Reservations Department at 463.244.2688 or email tours@imsmuseum.org.

What happens if I arrive early or late to my ticket reservation time?

While we encourage guests to arrive 15 minutes before their time slot, tickets will be honored if you arrive earlier or later.

How far in advance can I reserve tickets?

Tickets can be purchased up to 60 days in advance. If you’d like to book more than than 60 days out, please email tours@imsmuseum.org.

What code of conduct policies does the Museum have?

View the Museum’s Code of Conduct policies here.

How do I purchase tickets for a Track Tour?

Currently, Track Tour tickets only appear once you choose your general admission tickets. Visit imsmuseum.org/tickets, choose your ticket date, time, and quantity, then click “Buy Tickets”. If Track Tours are offered that day, a box will appear on the next page to add a tour on to your purchase.

Are Track Tours always available?

The Museum is located within an active racing facility. Due to track activity or weather, track tours may not be available the day of your visit. View our Tour Information page for the most up-to-date schedule.

Can I take a Track Tour before exploring the Museum?

As long as you purchase Museum admission, you can choose to do a Track Tour first. However, we recommend scheduling the tour a minimum of one hour after your Museum visit.

Is the Museum open on Race Day?

Yes, the Museum is open on Race Day. We open at the same time as the track gates, 6 a.m. Please note that you will need to purchase an IMS event ticket to access the track, along with admission to the Museum.

Can I park inside the track during event days if I'm just going to the Museum?

On event days, only guests with valid IMS parking passes will be allowed to park inside the grounds. Museum guests will need to park outside the gates and walk in during those times, unless you’d like to purchase a parking pass. Additionally, if you choose to visit during a major event weekend at the track, you will need to purchase an IMS event ticket to access the track, along with admission to the Museum.

Are backpacks and/or coolers allowed?

Backpacks and coolers are not allowed inside the Museum or the IMS Gift Shop. A designated outdoor storage area is available for your belongings while you explore inside. A limited number of lockers can be found in the Museum Welcome Center, offered on a first-come, first-served basis. The Museum and IMS are not liable for any lost or stolen items.

Are strollers/diaper bags allowed?

Yes, strollers and diaper bags are allowed.

Do you have a cafe/restaurant?

No, the Museum does not have a cafe or restaurant. However, there is a grab-and-go food and beverage stand in the Track Lounge, which is located on the lower level. The grab-and-go stand operates 10 a.m. – 4 p.m. daily. Food and beverages must remain in the Track Lounge and not brought into galleries.

Do you have a gift shop?

The IMS Museum is home to the Official Shop of IMS. When entering the Museum, the gift shop is to the right. Museum admission is not required to access the gift shop.

Can I apply my ticket purchase toward a membership?

Yes, you can apply your ticket purchase toward a membership up to 7 days after your visit. Please contact our Membership Department at members@imsmuseum.org or 463.244.2704 for assistance.

Can I let guests use my membership card?

No. Only named individuals on the membership receive free admission. Members guests’ only receive free admission when accompanied by a cardholder and if included in the membership level.

Do you sell gift certificates?

Yes, we sell gift certificates that are applicable for Museum admission, tours, or memberships. These gift cards are not valid for the Gift Shop.

To purchase a gift certificate, click here, then choose the “Merchandise” tab.

Is photography allowed in the Museum?

Any video, photographs, and recordings taken on Museum grounds shall be for private, noncommercial use only unless approved by the Museum. Please review the Photography and Videography Policy here. If you are a member of the media, or a professional photographer hoping to shoot here for commercial purposes, please contact our Communications Manager at kburr@imsmuseum.org.

Do I receive any benefits for purchasing an IMS Museum license plate?

Thank you for choosing an IMS Museum plate. Since the license plate is considered a donation, benefits are not included. We appreciate your support.

Should I bring hearing protection for my kids?

While most days there is no track activity, you can reference the Speedway’s calendar to see if the track is active during your visit. For your Museum visit specifically, Kulture City bags, which include headphones, are available at the Welcome Center desk.