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Join Our Team

Be Part of Our Mission

Here at Indianapolis Motor Speedway Museum, we celebrate and preserve the history behind the Indianapolis Motor Speedway and the Indianapolis 500. Interested in joining our team? Current job openings will be listed below.

The Indianapolis Motor Speedway Museum is an independent 501(c)(3) nonprofit organization. While located within the track, the Museum is operated separately from the Indianapolis Motor Speedway.

Job Openings

Department: Events & Facility Rentals

Reports To: Manager of Events & Facility Sales

FLSA Status: Full-time, salary

Position Summary:
The IMS Museum serves as a host location for private event rentals and Museum membership programming.  This position will support the planning and execution of all private event rentals and assist with event logistics for internal events.  The Event Coordinator will oversee tasks throughout the event planning process to ensure the completion of a successful event and exceed client and guest expectations. The Event Coordinator is expected to be the on-site point of contact for client, vendors and staff, during the event set-up, contracted event time, and breakdown.

Specific Duties:

  • Assist Manager of Events & Facility Sales with the management and operations and day-to-day functions of internal and external IMS Museum events
  • Coordinate and execute event rental details and day-of logistics (including coordination with vendors, partners, and IMS crossover) to ensure excellent guest service to all clients
  • Oversee and assist in event setup, execution, and teardown operations
  • Anticipate client needs and address potential problems that may arise
  • Maintain a working knowledge of the Museum operations to service a wide variety of events
  • Coordinate schedules with Guest Engagement Coordinator/Volunteer Manager/Tour Manager, to appropriately staff events with gallery attendants, volunteers, tour guides and drivers, as necessary
  • Create event diagrams and banquet event orders for all private event rentals
  • Assist in tracking and reporting event performance, attendance, and feedback
  • Ability to work extended and flexible hours, mainly consisting of evenings and weekends. Some events will require ability to work when the Museum is open to the public, and/or during special events

 Qualifications:

  • Proven experience as an event coordinator
  • Well organized with the ability to multitask
  • Competent in vendor management
  • Ability to think and react quickly to resolve problems in real time
  • Very good oral communication skills, with an emphasis on interpersonal relations
  • Ability to work collaboratively with a variety of people with different skills and abilities
  • Proficiency in Microsoft Office and Outlook applications
  • Weekday and evening and/or weekend availability
  • Degree or equivalent experience in hospitality management is preferred

 Physical Demands & Work Environment:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Ability to stand and/or walk within a limited footprint for long periods of time.
  • Ability to bend, reach and stoop repeatedly.
  • Ability to lift/carry 11-35 pounds.

 Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with a disability to perform the essential functions.

  • Interacting with and monitoring large numbers of guests.
  • Moderate noise levels from technology, guests, and track activity.

Application Process: Submit a resume and cover letter to rentals@imsmuseum.org

Apply

Department: Curatorial/Education

Reports To: Guest Engagement Coordinator

FLSA Status: Part-time, Non-exempt

Position Summary:
The Gallery Lead helps create a welcoming, engaging experience by connecting guests to the stories and artifacts of the Indianapolis Motor Speedway. They collaborate with volunteers, provide small group presentations over chosen topics, answer questions, and spark conversations that bring IMS history and culture to life. Gallery Leads also monitor spaces, support guest and volunteer needs, and share feedback to improve exhibits and programming.

Specific Duties:

  • Engage and Educate Visitors
    Use storytelling, public speaking, and conversation to connect guests with the history, culture, and impact of the Indianapolis Motor Speedway and its events. Offer insights, answer questions, and tailor interpretation for diverse audiences.
  • Support and Guide Volunteers
    Collaborate with gallery volunteers to ensure a welcoming, interactive environment. Provide mentorship, answer questions, and act as a point of contact for volunteer support and communication.
  • Monitor Gallery Spaces
    Oversee guest flow, exhibit functionality, and gallery safety. Report any issues with exhibits, technology, or visitor behavior to the appropriate staff.
  • Maintain Subject Knowledge
    Develop and maintain expertise in IMS history, exhibit content, and storytelling techniques. Work with staff to stay current and continually improve interpretive strategies.
  • Gather Feedback and Support Programming
    Collect and communicate guest and volunteer feedback to improve exhibits and visitor experience. Assist with tours, events, and gallery-based programming as needed.

 Qualifications:

  • High school diploma or equivalent required; experience with history, education, museum studies, communications, or a related field preferred but not required.
  • Background in museums, education, hospitality, or customer service preferred.
  • Strong communicator who enjoys engaging diverse audiences through storytelling.
  • Team player with experience supporting or working alongside volunteers.
  • Organized, observant, and eager to learn exhibit content and IMS history.
  • Passionate about motorsports and guest experience.
  • Requires availability for weekends, holidays, and major IMS event days such as the Indianapolis 500.

 Physical Demands & Work Environment:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Standing and walking for extended periods of time.
  • Ability to move between gallery spaces on a rotational schedule.
  • Occasional lifting and moving of materials (up to 25 lbs).
  • Navigating crowded spaces, especially during peak times and events.
  • Use of two-way radios or other communication devices.
  • Operation or monitoring of interactive exhibits and technology.
  • Regular, predictable attendance is required.

 Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with a disability to perform the essential functions.

  • Interacting with and monitoring large numbers of guests.
  • Moderate noise levels from technology, guests, and track activity.
  • Frequent transitions between quieter and high-traffic/noisier areas.
  • Periods of high foot traffic requiring sustained situational awareness and energy.

Application Process: Submit a completed application to museumjobs@imsmuseum.org

Application

Department: Operations (Guest Services)

Reports To: Guest Services Manager

FLSA Status: Part-time, Non-exempt

Position Summary:
Reporting to the Guest Services Manager, the Guest Services Lead will be responsible in assisting in the oversight and operations of the Welcome Center staff to provide and ensure the highest quality visitor experience and promote the Museum’s mission and strategic goals in all activities. This person is responsible for managing the operations that enhance the visitor experience and raise earned revenue. This position will provide excellent guest service to internal and external clients, including but not limited to daily visitors, members, IMS Museum and Penske Entertainment sponsors, donors, VIPs, community organizations and all stakeholders. Weekends (including IMS event weekends) required.

Specific Duties:

  • Assist in Supervision of all Guest Service Staff, including:
    • Welcome Center Attendants, selling Museum admissions, tours, special Museum programming, photo experiences/retail, memberships, and providing information to the general public, both in person and by phone.
  • Schedule part-time staff to assure appropriate coverage of Welcome Center and Photo with regard to anticipated visitor levels of daily attendance, after hours, special events and rentals.
  • Understand and communicate daily offerings of each department.
  • Follow procedures for all monetary transactions for cost of goods sold, including running opening/closing financial reports, balancing of daily banks, and following protocols for reconciling cash donations, daily.
  • Assist Guest Services Manager to monitor performance and provide input to performance reviews for Guest Service team members.
  • Implement training materials for point-of-sale software and retail sales processes.
  • Understand the offerings of the local community as well as IMS to provide information to visitors.
  • Handle guest inquires and complaints in a timely manner.
  • Conduct daily standup meeting with scheduled staff prior to opening.
  • Be able to perform all duties of Welcome Center staff to fill in during staff breaks and other times, as needed.
  • Ability to work extended and flexible hours, including nights and weekends when the museum is open and/or during special events.
  • Other duties as assigned.

 Qualifications:

  • High School diploma or equivalent, plus two or more years proven experience in customer service, retail or hospitality industries.
  • Supervisory or managerial experience is preferred.
  • Highly self-motivated, well-organized with the ability to multitask in a fast-paced team environment.
  • Ability to think and react quickly to resolve problems in real time.
  • Exceptionally good oral communication skills, with an emphasis on interpersonal relations.
  • Ability to work collaboratively with a variety of people with different skills and abilities.
  • Working knowledge in Microsoft Office, Outlook, and Point of Sale applications.

 Physical Demands & Work Environment:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Ability to stand and/or walk within a limited footprint for extended periods of time.
  • Ability to bend, reach and stoop repeatedly.
  • Ability to lift/carry 11-35 pounds.

 Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with a disability to perform the essential functions.

  • Interacting with and monitoring large numbers of guests.
  • Moderate noise levels from technology, guests, and track activity.
  • Periods of high foot traffic requiring sustained situational awareness and energy.

Application Process: Submit a completed application to museumjobs@imsmuseum.org

Application

Department: Curatorial/Education

Reports To: Guest Engagement Coordinator

FLSA Status: Part-time, Non-exempt

Position Summary:
The Qualifying Zone Facilitator leads the day-to-day operations of the museum’s most interactive gallery space. This role combines guest engagement, hands-on technology support, and volunteer coordination to ensure a fun, educational, and smooth-running experience for all visitors. Facilitators actively guide guests of all ages through interactive exhibits, using strong communication and storytelling skills to make complex racing concepts accessible and exciting. They troubleshoot and operate exhibit technology, monitor exhibit performance, and work closely with volunteers and museum staff to maintain a welcoming, safe, and dynamic environment. Success in this role requires comfort with technology, enthusiasm for motorsports, and the ability to collaborate, adapt, and lead in a fast-paced setting.

Specific Duties:

  • Engage Guests
    Welcome and guide visitors through interactive exhibits, sparking excitement and learning. Use storytelling, public speaking, and conversation to connect guests with modern day IndyCar teams, strategy, & mechanics. Offer insights, answer questions, and tailor interpretation for diverse audiences.
  • Operate & Troubleshoot Technology
    Run exhibit tech, resolve common issues, and report major problems promptly.
  • Support Volunteers
    Coordinate with volunteers to create a positive, hands-on environment and provide day-to-day guidance.
  • Gather Feedback
    Observe guest interactions and share insights to help enhance exhibit design and function.
  • Maintain Safety & Cleanliness
    Ensure the space is safe, clean, and ready for use at all times.

 Qualifications:

  • High school diploma or equivalent required; experience with history, education, museum studies, communications, or a related field preferred but not required.
  • Background in museums, education, hospitality, or customer service preferred.
  • Strong communicator who enjoys engaging diverse audiences through storytelling.
  • Team player with experience supporting or working alongside volunteers.
  • Organized, observant, and eager to learn exhibit content and IMS history.
  • Passionate about motorsports and guest experience.
  • Requires availability for weekends, holidays, and major IMS event days such as the Indianapolis 500.

 Physical Demands & Work Environment:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Standing and walking for extended periods of time.
  • Ability to move between gallery spaces on a rotational schedule.
  • Occasional lifting and moving of materials (up to 25 lbs).
  • Navigating crowded spaces, especially during peak times and events.
  • Use of two-way radios or other communication devices.
  • Operation or monitoring of interactive exhibits and technology.
  • Regular, predictable attendance is required.

 Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with a disability to perform the essential functions.

  • Interacting with and monitoring large numbers of guests.
  • Moderate noise levels from technology, guests, and track activity.
  • Frequent transitions between quieter and high-traffic/noisier areas.
  • Periods of high foot traffic requiring sustained situational awareness and energy.

Application Process: Submit a completed application to museumjobs@imsmuseum.org

Application

Department: Curatorial/Education

Reports To: Guest Engagement Coordinator

FLSA Status: Part-time, Non-exempt

Position Summary:
The STEAM Facilitator will play a key role in delivering engaging and educational programming in the Innovation Workshop, a flexible, classroom-like space designed to inspire creativity and exploration. This individual will assist with pre-planned hands-on learning activities and experiments, directly connecting STEAM concepts to racing, the Indianapolis Motor Speedway (IMS), and motorsports culture. The STEAM Facilitator will work closely with guests of all ages—ranging from individuals to school groups—to facilitate various activities, experiments, and creative challenges. While not responsible for planning programs, the Facilitator will work with Education staff to execute activities, maintain materials, and ensure a dynamic and positive guest experience.

Specific Duties:

  • Engage and Support Guests
    Create a fun, inclusive environment where visitors of all ages feel welcome to explore, learn, and ask questions.
  • Prepare and Maintain the Space
    Set up tools and materials for daily or evening use, keep supplies organized, and report when items need repair or replacement.
  • Collaborate with Volunteers
    Coordinate volunteer schedules, assist with breaks and assignments, and provide support during activities.
  • Ensure Safety and Smooth Operation
    Monitor guest use of tools and tech, provide clear instructions, and follow safety procedures.
  • Provide Feedback and Support Programs
    Share insights to improve activities, track engagement, and help with special events or workshops as needed.

 Qualifications:

  • High school diploma or equivalent required; experience with history, education, museum studies, communications, or a related field preferred but not required.
  • Background in museums, education, hospitality, or customer service preferred.
  • Strong communicator who enjoys engaging diverse audiences through storytelling.
  • Team player with experience supporting or working alongside volunteers.
  • Organized, observant, and eager to learn exhibit content and IMS history.
  • Passionate about motorsports and guest experience.
  • Requires availability for weekends, holidays, and major IMS event days such as the Indianapolis 500.

 Physical Demands & Work Environment:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Standing and walking for extended periods of time.
  • Ability to move between gallery spaces on a rotational schedule.
  • Occasional lifting and moving of materials (up to 25 lbs).
  • Navigating crowded spaces, especially during peak times and events.
  • Use of two-way radios or other communication devices.
  • Operation or monitoring of interactive exhibits and technology.
  • Regular, predictable attendance is required.

 Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with a disability to perform the essential functions.

  • Interacting with and monitoring large numbers of guests.
  • Moderate noise levels from technology, guests, and track activity.
  • Frequent transitions between quieter and high-traffic/noisier areas.
  • Periods of high foot traffic requiring sustained situational awareness and energy.

Application Process: Submit a completed application to museumjobs@imsmuseum.org

Application

Job Openings

Human Resources and Accounting Manager

We are seeking a detail-oriented and versatile HR and Accounting Manager with a strong foundation in payroll, benefits administration, and general accounting functions. To apply, submit a resume and cover letter to museumjobs@imsmuseum.org.

Job Description

Looking for other ways to be involved? Join our volunteer program!

Volunteer

frequently asked questions

Do you accept walk-ins?

Walk-ins are welcome as long as tickets are still available. If you’re planning on coming on an event date/race week, we highly recommend reserving tickets ahead of time. 

Walk-ins are also accepted for Track Tours.

The IMS Museum is a cashless facility. Please be prepared to complete your general admission, tour tickets, merchandise purchases and more via debit or credit card.

Yes, as long as we have tickets available for the time slot you want to move to, we can reschedule your ticket time. To do so, please to contact our Ticketing & Reservations Department at 463.244.2688 or email tours@imsmuseum.org. 

While we encourage guests to arrive 15 minutes before their time slot, tickets will be honored if you arrive earlier or later.

Tickets can be purchased up to 60 days in advance. If you’d like to book more than than 60 days out, please email tours@imsmuseum.org. 

View the Museum’s Code of Conduct policies here. 

A complimentary admission ticket will be issued to a licensed care provider for visitors requiring medical assistance to visit. The care provider must provide an employee badge from a licensed facility and a matching photo ID. This complimentary ticket is available to the caregiver when the visitor and accompanying guests present valid admission.

Currently, Track Tour tickets only appear once you choose your general admission tickets. Visit imsmuseum.org/tickets, choose your ticket date, time, and quantity, then click “Buy Tickets”. If Track Tours are offered that day, a box will appear on the next page to add a tour on to your purchase.

The Museum is located within an active racing facility. Due to track activity or weather, track tours may not be available the day of your visit. View our Tour Information page for the most up-to-date schedule.

Yes, the Museum is open on Race Day. We open at the same time as the track gates, 6 a.m.

Backpacks and coolers are not allowed inside the Museum or the IMS Gift Shop. A designated outdoor storage area is available for your belongings while you explore inside. A limited number of lockers can be found in the Museum Welcome Center, offered on a first-come, first-served basis. The Museum and IMS are not liable for any lost or stolen items.

Yes, strollers and diaper bags are allowed.

No, the Museum does not have a cafe or restaurant. However, there is a grab-and-go food and beverage stand in the Track Lounge, which is located on the lower level. The grab-and-go stand operates 10 a.m. – 4 p.m. daily. Food and beverages must remain in the Track Lounge and not brought into galleries.

The IMS Museum is home to the Official Shop of IMS. When entering the Museum, the gift shop is to the right. Museum admission is not required to access the gift shop.

Yes, you can apply your ticket purchase toward a membership up to 7 days after your visit. Please contact our Membership Department at members@imsmuseum.org or 463.244.2704 for assistance.

The Museum doesn’t currently sell gift certificates for admission or track tours, but we are in the process of changing that. 

Any video, photographs, and recordings taken on Museum grounds shall be for private, noncommercial use only unless approved by the Museum. Photography is prohibited in areas designated by the Museum. Museum officials/staff reserve the right to request images be deleted if they are in restricted areas or other designated situations. If you are a member of the media, or a professional photographer hoping to shoot here for commercial purposes, please contact our Communications Manager at kburr@imsmuseum.org.  

No. Only named individuals on the membership receive free admission. Members guests’ only receive free admission when accompanied by a cardholder and if included in the membership level.  

Thank you for choosing an IMS Museum plate. Since the license plate is considered a donation, benefits are not included. We appreciate your support. 

As long as you purchase Museum admission, you can choose to do a Track Tour first. However, we recommend scheduling the tour a minimum of one hour after your Museum visit.

On event days, only guests with valid IMS parking passes will be allowed to park inside the grounds. Museum guests will need to park outside the gates and walk in during those times, unless you’d like to purchase a parking pass.

While most days there is no track activity, you can reference the Speedway’s calendar to see if the track is active during your visit. For your Museum visit specifically, Kulture City bags, which include headphones, are available at the Welcome Center desk.